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Privacy Policy

Roho, LLC is committed to protecting your privacy and treating your personal information with care and respect. This policy explains what information we collect, how we use it, and how we keep it safe.

What We Collect
We collect personal details you share when booking or communicating with us—such as your name, email, phone number, and payment information. We may also receive details from trusted third-party booking platforms (like Booking.com, Airbnb, or Stripe) when you reserve your stay.

How We Use Your Information
We use your information to:
  • Process and manage your booking
  • Communicate updates or details about your stay
  • Improve our services and guest experience
  • Comply with legal or safety requirements

We will never sell or share your information for marketing purposes without your consent.

Marketing & Communication
By booking with Roho, LLC, you may receive occasional updates or offers about future stays or services. You can unsubscribe at any time by clicking “unsubscribe” in our emails or by contacting us directly.

Data Protection & Security
We use secure, encrypted systems to store and process your data. Only authorized staff and service partners who need access to fulfill your booking can view this information. We review our data protection practices regularly to ensure your personal data remains safe.

Your Rights
You have the right to access, update, or request deletion of your personal information at any time.

For any privacy questions or requests, please contact: [email protected]